Refund Policy

Last Updated: June 2026

At Cancel Proof, customer satisfaction is important to us. Please review our refund and return policy before placing an order.

Returns & Refunds

Because all products are made to order, all sales are final unless there is an error on our end.

Refunds, replacements, or reshipments may be provided if:

If you experience any of the issues above, please contact us as soon as possible at:

Please include your order number and photos of the issue so we can assist you quickly.

Orders enter production shortly after they are placed, typically within 24 hours.

Because of this, we cannot guarantee changes, cancellations, or refunds once production has begun.

If you accidentally entered:

Please contact us immediately at support@cancelproof.com and we will do our best to help before production starts.

Once an order has been shipped and accepted by the carrier, responsibility for the package transfers to the shipping provider.

Unfortunately, Cancel Proof is not responsible for lost, stolen, delayed, or misdelivered packages after they have been marked as shipped.

If you believe your package has been lost or stolen, please contact the shipping carrier directly and submit a claim according to their procedures.

For USPS shipments, it is recommended that customers wait up to 15 days before assuming a package is lost.

Visit your local post office or contact USPS directly:

Customers are responsible for providing accurate shipping information at checkout.

Cancel Proof is not responsible for packages delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.

If you have any questions regarding your order, please contact us at:

We appreciate your support and will always do our best to make things right when an issue occurs.